 The business administration and law major hosts the Campus Mediation Society, which is open to all students. The mission of the Society is to encourage the use of mediation to resolve disputes, to train campus peer mediators and provide continuing education to campus mediators, and to provide opportunities for community and student service.
For more information on how you can become a student mediator, contact Jayne Zanglein at
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 The Campus Mediation Program is a joint effort between the College of Business and the Department of Student Community Ethics (DSCE). Our goals are education, student development and retention, and behavioral change. The Campus Medation Program is designed to help facilitate conversation between disputing parties in the Western Carolina University Community. CMP was launched in April 2007, and has helped many WCU students come to mutual dispute resolutions.
Cases will be co-mediated; typically with one student mediator and one faculty mediator. To ensure the integrity of the process, mediations must be held confidential, with a few exceptions.
Campus Mediation is not designed to investigate alleged violations of university rules and regulations, and will not refer these types of cases to the university judicial system or other appropriate venue for sanctions; however, a breach of a mediation agreement between the parties or similar conduct with a different party will be forwarded to the Department of Student Community Ethics (DSCE) for record-keeping and follow-up.
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Mediation is an informal process in which an impartial mediator facilitates communications between parties in an effort to help the parties reach agreement. The mediator is not a judge and cannot impose a solution on the parties. Instead, the mediator, through active listening skills and facilitative techniques, helps the parties work toward resolution. If an agreement is reached and reduced to writing, the written agreement can be enforced as a contract.
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