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Jayne Zanglein, Executive Director of the North Carolina Agriculture Mediation Program, welcomes users to the new website and gives a brief overview of the program. |
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- USDA agencies offer mediation to anyone who has received an adverse decision as part of the informal appeals process.
- Mediation is an informal process in which an impartial mediator facilitates communications between parties in an effort to help the parties reach agreement.
- The mediator is not a judge and cannot impose a solution on the parties.
- Instead, the mediator, through active listening skills and facilitative techniques, helps the parties work toward resolution.
- If an agreement is reached and reduced to writing, the written agreement can be enforced as a contract.
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- It offers parties an opportunity to start working on a resolution right away, without waiting through lengthy appeal process.
- It allows parties who are most familiar with the dispute to devise their own solutions, confidentially.
- Mediation helps restore communication between disputing parties while it preserves and enhances important business relationships.
- Mediation provides an impartial setting in which to openly discuss all issues involved, including sensitive financial matters and personal issues that might not be considered in an appeal or litigation setting.
- It may save everyone the time and cost involved with the appeal process or litigation.
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- If you participate in a USDA program in North Carolina and you have received an adverse decision letter that offers mediation as an option, please read your adverse determination letter carefully to find out how to request mediation.
- As a USDA customer, you are eligible to request mediation with parties other than the USDA.
- If you wish to request mediation you can contact NCAMP , and we will be happy to explain your options.
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- To become an NCAMP mediator, you must take the basic 40-hour Superior Court mediation training and an additional 20 hours of specialized training in USDA program issues.
- Currently, we are not accepting new mediators to ensure that current mediators are assigned cases.
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